Terms of Service

Agreement to Terms

Welcome to Test Lab. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

We provide professional arcade game quality assurance and testing services. These terms outline the scope of our services, acceptable use guidelines, and the relationship between Test Lab and our clients.

Service Usage

1 Acceptable Use Policy

When using our services, you agree to:

Provide accurate and complete information when requesting services
Use our services only for lawful purposes and in accordance with these terms
Respect intellectual property rights of Test Lab and third parties
Maintain confidentiality of any login credentials or account information
Not attempt to interfere with or disrupt our services or systems

2 Prohibited Activities

You may not use our services to:

Violate any applicable laws, regulations, or third-party rights
Upload or transmit malicious code, viruses, or harmful content
Attempt unauthorized access to our systems or data
Engage in fraudulent activities or misrepresentation
Harass, abuse, or harm others or interfere with their use of services
Collect or harvest information about other users without permission

3 Service Access Requirements

To access and use our testing services:

You must be at least 18 years of age or have parental consent
You represent that you have the authority to enter into agreements on behalf of your organization if applicable
You agree to provide necessary project materials and information for testing
You acknowledge that some services may require specific technical requirements

4 Fair Usage Guidelines

Our services are intended for legitimate arcade game testing purposes. We reserve the right to refuse service or terminate access if we determine that usage patterns are inconsistent with our intended service purpose or violate fair usage principles.

Account and Access

1 Account Security

If you create an account or are provided access credentials:

You are responsible for maintaining the confidentiality of your account information
You agree to notify us immediately of any unauthorized use of your account
You are responsible for all activities that occur under your account
We are not liable for any losses arising from unauthorized account access

2 Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services:

If you violate these Terms of Service
If we suspect fraudulent or illegal activity
If required by law or legal process
For extended periods of inactivity, with prior notice

Upon termination, your right to access and use our services immediately ceases. We may delete your account information subject to legal retention requirements.

3 Multiple Accounts

Creating multiple accounts to circumvent service restrictions or for deceptive purposes is prohibited. We may consolidate or terminate duplicate accounts.

Service Availability and Modifications

1 Service Uptime and Maintenance

While we strive to provide continuous service availability:

Our services may be temporarily unavailable due to maintenance, updates, or technical issues
We will provide reasonable notice for planned maintenance when possible
We are not liable for service interruptions or delays
Some features may be unavailable during certain periods

2 Feature Availability

Service features and capabilities may vary based on your selected testing package, project requirements, and current service offerings. Specific features may be added, modified, or discontinued at our discretion.

3 Service Modifications and Updates

We reserve the right to modify, update, or discontinue services:

We may change service features, pricing, or availability with reasonable notice
Existing service agreements will generally be honored through their term
Continued use of services after modifications constitutes acceptance of changes
We will notify users of material changes through our website or via email

4 Geographic Restrictions

Our services may not be available in all geographic locations. We may restrict access to certain services based on location, legal requirements, or operational considerations.

Intellectual Property

1 Our Content Ownership

All content on our website and in our services, including text, graphics, logos, testing methodologies, reports, and software, is owned by Test Lab or our licensors and is protected by intellectual property laws.

You may not copy, modify, distribute, or create derivative works from our content without explicit written permission.

2 Your Content Rights

When you provide game materials or content for testing:

You retain all ownership rights to your content
You grant us a limited license to access and test your materials as necessary to provide services
You represent that you have the necessary rights to provide the content to us
We will maintain confidentiality of your proprietary materials as outlined in service agreements

3 License Grants

Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include rights to resell or commercial use of our services or content.

4 Copyright and Trademark Notices

All trademarks, service marks, and trade names displayed on our website are proprietary to Test Lab or their respective owners. Unauthorized use of these marks is prohibited.

Payment and Billing

Pricing for our testing services is specified on our website or in service agreements. Payment terms, refund policies, and billing procedures are outlined in individual service contracts and may vary based on the selected testing package and project scope.

All fees are stated in US dollars unless otherwise specified. Applicable taxes may be added to service fees as required by law.

Limitation of Liability

To the maximum extent permitted by law, Test Lab shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use our services
Any unauthorized access to or alteration of your data
Any conduct or content of third parties
Any content obtained from our services

Our total liability for any claims under these terms is limited to the amount you paid for services in the twelve months preceding the claim.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we strive to provide high-quality testing services, we do not warrant that our services will be uninterrupted, error-free, or completely secure, or that all defects will be identified during testing.

Indemnification

You agree to indemnify, defend, and hold harmless Test Lab and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

Your violation of these Terms of Service
Your violation of any third-party rights
Your use or misuse of our services
Content or materials you provide to us

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the State of Ohio, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Columbus, Ohio.

Before pursuing legal action, we encourage you to contact us to seek resolution of any concerns.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the date at the top of this page and may provide additional notice through our website or via email for material changes.

Your continued use of our services after changes are posted constitutes your acceptance of the modified terms. If you do not agree with the changes, you should discontinue use of our services.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Service Provider