Privacy Policy
Last updated: November 18, 2025
Contact Information
Test Lab
7632 Quality Avenue, Standards District
Columbus, OH 43201
Phone: +1 (614) 482-9637
Email: info@test-l-ab.com
Our Commitment to Your Privacy
At Test Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We believe in transparency regarding data collection and processing. This policy outlines our practices in clear language so you can make informed decisions about sharing your information with us.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide us with personal information, including:
- Name and contact information when you submit inquiry forms
- Email address when you subscribe to communications or request information
- Project details and specifications when requesting testing services
- Any other information you choose to share through contact forms or direct communication
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity:
- IP address and general geographic location
- Browser type and version
- Operating system information
- Pages visited and time spent on our website
- Referring website or search terms that led you to our site
- Device identifiers and connection information
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect information about site usage. For detailed information about our cookie practices, please review our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To provide, maintain, and improve our testing services and respond to your inquiries and requests
Communication
To send you information about our services, respond to your questions, and provide customer support
Website Improvement
To analyze website usage patterns and improve site functionality, content, and user experience
Marketing Communications
To send relevant information about our services, with your consent where required by law
Legal Compliance
To comply with legal obligations, prevent fraud, and protect our rights and the safety of our users
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have given explicit consent for specific processing activities
- Contract Performance: When processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: When we have legitimate business interests that do not override your privacy rights
- Legal Obligations: When we must process data to comply with legal requirements
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Legal Requirements
We may disclose information when required by law, legal process, or to protect our rights, property, or safety, or that of others.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit using secure protocols
- Secure storage systems with access controls
- Regular security assessments and updates
- Employee training on data protection practices
- Monitoring systems to detect unauthorized access
While we strive to protect your information, no method of transmission or storage is completely secure. We continuously work to improve our security practices.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors affecting retention periods include:
- The nature of our relationship and any ongoing services
- Legal, regulatory, or contractual obligations
- Legitimate business purposes such as record-keeping
- Resolution of disputes or enforcement of agreements
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information under certain circumstances
Right to Object
Object to certain types of processing, including direct marketing
Right to Data Portability
Receive your personal information in a structured, commonly used format
Right to Restrict Processing
Request limitation of how we process your personal information
To exercise any of these rights, please contact us using the information provided in this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer your information internationally, we implement appropriate safeguards to ensure your data receives adequate protection, including standard contractual clauses and other legally approved mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the date at the top of this policy and may provide additional notice through our website or via email.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Test Lab
7632 Quality Avenue, Standards District
Columbus, OH 43201
Email: info@test-l-ab.com
Phone: +1 (614) 482-9637
We will respond to your inquiry as promptly as possible, typically within 30 days of receiving your request.